Frequently Asked Questions
APPAREL & SIZING
What types of apparel and accessories do you offer?
Palmetto State Migration offers t-shirts and accessories designed to express an appreciation for South Carolina while still showing home state pride! Check back often to see our latest additions, or visit the Home Page to subscribe to receive emails and to be the first to learn about our new releases.
What sizes are available for your apparel?
Palmetto State Migration apparel is available in sizes ranging from XS to 3XL. Sizing varies by style, so be sure to check the size chart on the product page for the item you're interested in.
How do I determine my size?
To find your perfect size, please refer to our size charts, which are shown on each product page. Each chart provides detailed measurements so you can feel confident you are selecting the size that works best for you.
What materials are used to create your apparel?
Our clothing is made from high-quality, 100% airlume combed and ringspun cotton, or in some cases, a cotton/poly blend. Each product listing will provide details on the materials for that particular item.
Do you offer apparel for both men and women?
Yes, we have a wide selection of styles and designs for both men and women. Our unisex sizing allows for a relaxed, comfortable fit. If you prefer a more fitted style, we recommend going down one size.
How should I wash my apparel?
Typically, our apparel can be machine washed in warm water and tumble-dried on low heat for best results. Be sure to follow the care instructions included on the product label for each item.
PROMOTIONS
Are there any discounts or promotions available?
We offer free shipping for all U.S. orders of $75 or more. In addition, when you become an email subscriber, you will receive 15% off your first order, and you will also receive exclusive offers available only to our subscribers. We also offer periodic discounts to the public that are promoted via social media, ads, and email.
SHIPPING & RETURNS
What is your return policy?
We offer a hassle-free return policy. If you are not 100% satisfied for any reason, you may return the product within 14 days after arrival for a full refund. Please note that all shipping costs are non-refundable and customers are responsible for return shipping.
How long will it take to receive my item?
We custom produce each order as it is received to ensure top quality and to protect the environment, creating less waste than conventional manufacturing. You can expect your order to arrive in 5-15 days, depending on how long it takes the U.S. Postal Service to deliver it. You will receive a tracking number once the order is shipped that will enable you to track its progress.
Can I track the status of my order?
You can easily track the status of your order through the tracking number provided to you via email once your item ships. If you cannot find your tracking number, or if you have any questions about its status, please contact us at: Support@PalmettoStateMigration.com.
What is your policy on lost or damaged shipments?
Your satisfaction is our priority. In the rare event of a lost or damaged shipment, please contact us immediately at Support@PalmettoStateMigration.com. I will work with you to resolve the issue as quickly as possible.
CUSTOMER SUPPORT
I have a question that isn't listed here.
No problem! We're here to assist you with any comments, questions, or concerns. Please contact us at Info@PalmettoStateMigration.com. We typically respond within 24-48 hours.